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E-mail from QQ Not Received Bug

Discussion in 'Suggestions & Bugs' started by ezok, Dec 16, 2020.

  1. ezok

    ezok Well worn.

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    I talked with Biigoh and he said I should invite ultima333, alethiophile and tehelgee.

    So, yesterday around 10 PM I stoped receiving any emails from my notification even though I did not change my configurations.

    I can still see any update threads by going to the watched threads option but I have not been receiving the automatic emails I used to get.

    And yes, I did check my spam box but no sign of them being semt there.

    Sorry for the incovinience and thanks in advance.
     
  2. alethiophile

    alethiophile Shadowed Philosopher Administrator

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    Xon mentioned SB emails bouncing from gmail a lot, maybe this is the same issue. I'll investigate.
     
    Werd Me, Tunak23, SixthRanger and 2 others like this.
  3. Neodart

    Neodart Getting sticky.

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    I'm in the same boat. I came here because I realized that I had alerts pop-up for a few threads without having gotten the mail, even in the spam folder. So, in case it help, I use Thunderbird and an MSN e-mail address.

    It's not that bad, not as if there were pages that didn't load, I can just keep a page open to regularly check for an update until it's corrected.

    And since I'm here anyway, thanks for the work you all put in this forum.
     
    Ddmkm122 likes this.
  4. ezok

    ezok Well worn.

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    Forgot to say mine is outlook
     
    Ddmkm122 likes this.
  5. Sanheian

    Sanheian Getting out there.

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    I have the same problem. Last notification in my mail is from monday, around 8:30 pm. I use a hotmail e-mail address.
     
    Ddmkm122 likes this.
  6. Twilight666

    Twilight666 I trust you know where the happy button is?

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    Same, problem
    Also hotmail
    SB and SV are working fine for the same email address
     
    Ddmkm122 likes this.
  7. ezok

    ezok Well worn.

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    Aren't Hotmail and Outlook the same thing nowadays.
     
    Ddmkm122 likes this.
  8. alethiophile

    alethiophile Shadowed Philosopher Administrator

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    It looks like our server was somehow added to a major spam blacklist, which is causing a lot of E-mail services to reject us.

    Working on it.
     
    Skjadir and Ddmkm122 like this.
  9. Shikatsu

    Shikatsu Dream me a story.

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    I've had the same issue since yesterday morning, maybe longer. just found all the emails in spam.
     
    Ddmkm122 likes this.
  10. casper2222

    casper2222 Somehow managed to haunt the internet.

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    hello, i have also the same problems, i dont even have the emails in a spam or anything, they just dont show up anywhere.
     
    Ddmkm122 likes this.
  11. Spartan3909

    Spartan3909 Know what you're doing yet?

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    Same thing with me, I've added the email (admin@questionablequesting.com) to my "safe senders" list, so I'll see how that goes.
     
    Ddmkm122 likes this.
  12. AugurQuill

    AugurQuill I write when I have time

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    Well my activation email worked and it was to gmail.
     
    Ddmkm122 likes this.
  13. Spartan3909

    Spartan3909 Know what you're doing yet?

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    Update, adding the email to the "safe senders" list did nothing. (Hotmail)
     
    casper2222 and Ddmkm122 like this.
  14. ezok

    ezok Well worn.

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    Email notifications are back up again. Thanks for the hard work guys.
     
  15. Sanheian

    Sanheian Getting out there.

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    Same here, just got a notification about this thread.
     
  16. ezok

    ezok Well worn.

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    And we're back with problems again.
     
    DarkDecember93 likes this.
  17. knight_enemy

    knight_enemy Just one more page often turns into 6 more hours.

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    I just realized I haven’t received an email notification since Dec 14th. I use Outlook if that helps out any.
     
    DarkDecember93 likes this.
  18. Greatazuredragon

    Greatazuredragon Connoisseur.

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    Same boat.
    I use hotmail and haven't received any notofications the past few days.
     
  19. Greatazuredragon

    Greatazuredragon Connoisseur.

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    Sorry to be a bother, but how goes the situation?
    I am still not getting the notifications, they don't even appear in the spam filter.
     
    Spartan3909 and casper2222 like this.
  20. alethiophile

    alethiophile Shadowed Philosopher Administrator

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    The spam people are being very annoying. Currently unclear when the problem will be resolved.

    If you can't do without emails, it currently seems like our mail is going to gmail mailboxes just fine; you could make a temporary address there and set it to your QQ address.
     
  21. ezok

    ezok Well worn.

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    Thanks for the update
     
  22. Greatazuredragon

    Greatazuredragon Connoisseur.

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    Thanks for the heads up.
     
  23. Nuthenry2

    Nuthenry2 Full of packing peanuts

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    i have not received an email form 14/12/2020, i use outlook.
     
  24. Neodart

    Neodart Getting sticky.

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    Not going to lie, I will be happy when this problem is solved, but I can easily get by by checked my watched thread once or twice a day. But my curiosity push me to ask, if you're willing to answer: What reason did they give for blacklisting QQ? And why and how are they being very annoying?
     
    SixthRanger and Greatazuredragon like this.
  25. alethiophile

    alethiophile Shadowed Philosopher Administrator

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    They gave no reason, and that's what's annoying. They just have a FAQ with a laundry list of "potential issues" most of which we verifiably don't have, and refuse to provide any details about which of them is causing the problem for us, or what messages they object to. I've requested removal twice (it's an automated process), and each time they put the removal through and then we're back on the list within hours.

    There is actually a reason for this -- they want to avoid giving actual spammers an easy way to avoid their heuristics and get through the filter. But that doesn't make it less annoying.
     
  26. Mysterious

    Mysterious Getting out there.

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    Just switched to a Gmail account and the confirmation email went straight to spam. At least the email arrived in this instance but still concerning.
     
    SixthRanger likes this.
  27. litaispe

    litaispe -

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    Signup for https://sendersupport.olc.protection.outlook.com/snds/ This lets QQ get feedback on IP reputation health.

    Finding Complaint Feedback Loops is a pain; but this is a good start;
    https://wiki.asrg.sp.am/wiki/Feedback_loop_links_for_some_email_providers

    You can also use mxtoolbox to investigate some email issues;

    https://mxtoolbox.com/emailhealth/questionablequesting.com/

    Yes, not having an mx record for inbound email when you are sending outbound email is a spam signal.

    Don't try to request a de-listing without first trying to understand why you got added to it, these services will quickly blacklist you from delisting if repeatedly done!
     
  28. Zergivore

    Zergivore Your first time is always over so quickly, isn't it?

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    For what it's worth I use Gmail and I haven't received an email since December 14.
     
  29. ezok

    ezok Well worn.

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    Hey there, is there any news about the issues? Or are we in the same situation as before?
     
  30. Composcreator

    Composcreator Versed in the lewd.

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    Well i did not get any e-mail about your post so i'd assume nothing new